WayFinder Ride Phase I Study

Conditions

• Lyft App
• Uber App
• WayFinder Ride Prototype

Eligibility Criteria

Sex

ALL

Age

18 Years - N/A

Healthy Volunteers

Not accepted

Interventions

• WayFinder Ride Phase I Prototype — DEVICE
  Cognitively accessible ride share prototype app
• Lyft Rideshare App — DEVICE
  Use of the Lyft Mainstream App for requesting a ride
• Uber Rideshare App — DEVICE
  Use of the Uber Mainstream App for requesting a ride

Study Details

Phase I will culminate with a pilot study designed to evaluate the usability and accessibility of the WayFinder Ride prototype system to enable people with IDD to request an Uber or Lyft ride. Participants will rate both systems on factors of usability and accessibility. The number and types of errors and assistance needed using the prototype will be tracked to compare use of each of the applications. It is hypothesized that the participants with IDD will have significantly fewer errors and need less help when using the cognitively accessible WayFinder Ride interface than the Uber or Lyft interfaces. Additionally, it is hypothesized that WayFinder Ride will have significantly higher rating scores on usability and accessibility. Sixty-six people with IDD will participate in this Phase I study.

Key Dates

Start date

Feb 1, 2025

Status verified

Feb 2026

Primary completion

Dec 3, 2025

Completion

Dec 9, 2025

Study Design

Enrollment

60 participants (actual)

Allocation

RANDOMIZED

Intervention model

PARALLEL

Primary purpose

OTHER

Arms

• Experimental: Cognitively accessible ride request prototype
  Use of WayFinder Ride prototype
• Experimental: Mainstream Lyft rideshare app
  Use of Lyft app
• Experimental: Mainstream Uber rideshare app
  Use of Uber app

Primary Outcome Measure

Rideshare request error percentage [ Time Frame: From enrollment to the end of treatment at 2 weeks ]

Locations (1)

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