Nurse Caring Communication Engagement

Conditions

• Hospital Readmissions
• Perceptions of Caring

Eligibility Criteria

Sex

ALL

Age

18 Years - N/A

Healthy Volunteers

Accepted

Interventions

• Communication Coaching — OTHER
  Nurses in this group will receive caring communication coaching (2 CEUs).
• Implement S.M.A.R.T. Discharge Tool — BEHAVIORAL
  Implement the S.M.A.R.T. discharge tool.

Study Details

The overall goal will be to explore the effectiveness of caring communication coaching with the implementation of a discharge tool in the acute care setting and its impact on the nurse-patient relationship. Integrating communication strategies through a caring lens with an educational tool will seek to address the missing components that satisfy patient care experience, satisfaction with care, prevention of complications, reduction of readmission rates, and improved outcomes. This study will evaluate how these interventions can narrow the gap in the literature and enhance the quality of patient care which can ultimately improve health outcomes.

Key Dates

Start date

Feb 15, 2026

Status verified

Jul 2025

Primary completion

Sep 1, 2026

Completion

Sep 1, 2026

Study Design

Enrollment

140 participants (estimated)

Allocation

NON_RANDOMIZED

Intervention model

PARALLEL

Primary purpose

HEALTH_SERVICES_RESEARCH

Arms

• Experimental: Communication Coaching + S.M.A.R.T. Discharge Tool
  Nurses in this group will receive caring communication coaching (2 CEUs) and implement the S.M.A.R.T. discharge tool. Outcomes will be assessed at T0, T1 (4 weeks), and T2 (1 month post-T1).
• No Intervention: Control Group
  Nurses in this group will continue standard discharge practices without coaching or the S.M.A.R.T. tool. Outcomes will be assessed at the same time points (T0, T1, T2).

Primary Outcome Measure

Nurse Caring Behaviors (Patient-Perceived) [ Time Frame: 2 months ]

Locations (1)

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