Addressing Social Needs to Improve Health in Adults With Multiple Chronic Conditions

Part of paid clinical trials in Pleasanton, California.

Sponsor
Kaiser Permanente
Study ID
NCT06941519
Status
Recruiting

Conditions

  • Care Gaps
  • Multiple Chronic Conditions
  • Navigation
  • Social Needs

Eligibility Criteria

Sex
ALL
Age
18 Years - N/A
Healthy Volunteers
Not accepted

Interventions

  • Telephonic Outreach — BEHAVIORAL
    Higher Intensity (active telephonic outreach from a health navigator with follow-up contacts for up to 3 months)
  • Virtual Outreach — BEHAVIORAL
    Lower Intensity (outreach via text, email, and/or letter with materials that contain information about available local, state, and federal governmental benefits and services)

Study Details

The investigators will conduct a comparative effectiveness randomized clinical trial with two "active comparator" arms. The investigators will evaluate the two current, usual care strategies (higher intensity "telephonic navigation" vs. lower intensity "virtual outreach") for addressing social needs among patients with multiple chronic conditions.

Key Dates

Start date
Sep 1, 2025
Status verified
Jun 2026
Primary completion
Sep 15, 2029
Completion
Dec 1, 2029

Study Design

Enrollment
800 participants (estimated)
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH

Arms

  • Experimental: Telephonic Navigation
    Higher Intensity (active telephonic outreach from a health navigator with follow-up contacts for up to 3 months)
  • Active Comparator: Virtual Outreach
    Lower Intensity (outreach via text, email, and/or letter with materials that contain information about available local, state, and federal governmental benefits and services)

Primary Outcome Measure

Receipt of social services [ Time Frame: approximately 6 months after enrollment ]

Central Contacts

Locations (1)

FacilityCityStateZIPSite coordinators
Division of ResearchPleasantonCalifornia94588
Karen R Estacio, MHA
510.891.5960
Richard W Grant, MD MPH (PRINCIPAL_INVESTIGATOR)

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