The Work-life Check-ins: a Supervisor-driven Intervention to Reduce Burnout in Primary Care

Part of paid clinical trials in Portland, Oregon.

Sponsor
Oregon Health and Science University
Study ID
NCT05436548
Status
Recruiting
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Conditions

  • Burnout

Eligibility Criteria

Sex
ALL
Age
18 Years - N/A
Healthy Volunteers
Accepted

Interventions

  • Supervisor-employee frequent check-ins to identify and address work stressors — OTHER
    Supervisors will complete three training modules: 1) how and why the check-ins are expected to address burnout; 2) how to demonstrate supportive supervision during the check-ins process, and 3) principle of quality improvement applied to the check-ins
  • Usual practice waitlist controls — OTHER
    If the check-ins are successful in reducing burnout, supervisors at the control clinics will be offered the training modules

Study Details

The objective of this study is to evaluate the effectiveness and process of frequent supervisor-employee check-ins in reducing burnout among employees of primary care clinics in Portland, OR. Healthcare workers are at risk for burnout and associated adverse health and safety outcomes, including chronic diseases and occupational injuries. Not only does burnout affect healthcare workers, but burnout also affects the quality of patient care. The proposed study will create a check-in process between supervisors and healthcare workers, which addresses supervisor support, awareness of services and resources, and work-life balance. The Work-life Check-ins project expects to see reduced burnout among employees participating in the check-ins intervention compared to those in the control group.

Key Dates

Start date
Jan 3, 2023
Status verified
Jun 2023
Primary completion
Sep 20, 2025
Completion
Aug 31, 2026

Study Design

Enrollment
500 participants (estimated)
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION

Arms

  • Experimental: Brief and frequent Work-life check-ins between clinic supervisors and each staff member
    Primary care clinics assigned to the intervention will conduct frequent (every 8 weeks) supervisor-employee brief (30 min) check-ins to identify work stressors. Supervisors at such clinics will complete training on how to use the check-ins to address work stressors.
  • Experimental: Usual practice, waitlist controls
    Primary care clinics randomly assigned to the control condition will continue as usual practice. If the check-is are effective in reducing burnout, then supervisor-level training will become available to supervisors at the end of the study

Primary Outcome Measure

Change in Burnout baseline vs. 12th month follow-up [ Time Frame: 12 months post supervisor check-ins training ]

Locations (2)

FacilityCityStateZIPSite coordinators
OHSUPortlandOregon97239
David A Hurtado, ScD
[email protected]
503-494-3132
David A Hurtado, ScD (PRINCIPAL_INVESTIGATOR)
Abigail Lenhart, MD (PRINCIPAL_INVESTIGATOR)
OHSUPortlandOregon97239
David A Hurtado, ScD
[email protected]
617-510-4114

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OHSU· Portland, OR

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