Administrative Assistant – Patient Registration

Benefits

Qualifications

• •We are seeking a reliable and professional Administrative Assistant to support front desk operations in a fast-paced psychiatric unit
• •Minimum 2+ years of medical office or patient registration experience
• •Strong phone etiquette and customer service skills
• •Experience with EMR/EHR systems (Epic, Cerner, MediTech, etc.)
• •Ability to multitask in a fast-paced, high-stress environment
• •Basic computer proficiency (Microsoft Office and office systems)
• •Comfortable working with behavioral health patients
• •Reliable and able to commit to a Friday–Monday schedule
• •5 more items(s)

Responsibilities

• •This role requires strong customer service skills, the ability to stay composed in sensitive situations, and experience working in a medical office environment
• •You will be responsible for patient check-in, phone support, and general administrative coordination within a behavioral health setting
• •Register and check in patients accurately and efficiently
• •Answer and direct high-volume incoming calls
• •Provide front desk support to patients, visitors, and staff
• •Coordinate transportation, including ambulances and patient transfers
• •Maintain organized work areas and assist with administrative tasks
• •Communicate effectively with clinical staff, security, and departments
• •Handle sensitive situations with professionalism and confidentiality
• •6 more items(s)